Support
We understand that our products and services cater to the people who would prefer
to invest their time and resource in understanding the technology rather than the
product itself. It is for this reason, our team of experts at Oasis ensures that
our customers get the maximum benefit with the least turn around time for any support
requests that is made to us.
There are various ways by which you can reach us should you have any queries regarding
the functionality of our products. As our valued customer, you are free to opt for
any of the support mechanism. However, the most effective support mechanism that
we offer is Web based support. Using our web based support, you can get yourself
started with our products in the fastest possible time. More importantly, you may
ask questions related to our products which would promptly be answered by our support
team.
Our support mechanisms are listed below :
Web
E:mail
Telephone
Please call us at +91-20-65236642 and ask for our tech support
team. Our team would be more than glad to assist you.
Skype ™
Alternatively, you may place a call to us using Skype service. Our skypeid is
support@oasistechsol.com If contacted during
business hours, we will respond to your queries right then and there.
Remote Desktop Support
This is one of the unique and the most efficient mechanisms that we have, using
which we are capable of providing support at the customers’ desk itself. As a part
of this service, we remotely logon to the customers' machine with permission from
the client.
Once the system is ready, with our customers’ permission, we instruct them to share
their desktop with us. Upon this, our team at Oasis troubleshoots the problem within
no time